Chase Credit Cards--Consumer Complaints








Legal Forms
Last Will
Living Will
power of attorney form
prenuptial agreement form
LLC operating agreement form
general partnership agreement form
Residential Real Estate Lease
Loan Agreement and Note Payable
legal forms home
Class Home
Home
MedLawPlus Logo

Chase Credit Cards--Consumer Complaints

Discussion Board

   
User Comments
The below comments were authored by users of this web site who are responsible for its content. MedLawPlus.com, Inc. has not verified the accuracy of the comments - complaints appearing on this page.

Older Comments

From: aftab
State: California
Posted: 08/11/2009
Subject: CHASE - Small Claims Court!
Comment: I have paid my full balance. Now will be taking Chase to court at Alhambra,CA.
From: mark
State: nj
Posted: 08/07/2009
Subject: loan
Comment: I just read martin's article on household insurance- basically says don't pay by monthly installments because company lends you money and you pay interest. is this true?
if you have opted to pay by monthly installmen ... Read More
From: Sal
State: CA
Posted: 07/31/2009
Subject: EPay Fee
Comment: I questioned Chase about this 14.95 fee and told me it was because the transation( on-line) was done after 4pm EST. At that point I pointed out that this was the incorrect description for this fee and that it was not fa ... Read More
From: Bob
State: IN
Posted: 07/18/2009
Subject: Minimum Payment
Comment: So how do we force the greedy money changers to reverse their practices? How do we make them pay for their greed if they don't reverse the policy?
From: Michele
State: Georgia
Posted: 07/16/2009
Subject: Chase Over limit fee
Comment: Your right Never been late or over limit since getting card 9 years ago. This month I went over limit due to finance charges and the next day after bill closed they charged another 39.00 stating that I started my new cyc ... Read More
From: Rich
State: WA
Posted: 07/13/2009
Subject: Americans need to be immunizated against Banks like Chase!
Comment: I'm sad to say that my wife and I are among the thousands of Washington Mutual credit card holders who have been victimized by the unfair credit practices of JP Morgan Chase & Co since they "purchased?" our credit card a ... Read More
From: robert
State: idaho
Posted: 06/26/2009
Subject: minimum payments on chase cards
Comment: chase raising my credit card payments from 2 to 5 percent is unethical. I have always paid on time and more than the minimum, they tell me nothing can be done to transfer to another bank. seek credit counciling to set u ... Read More
From: David
State: CT
Posted: 06/26/2009
Subject: Increase in minimum payment
Comment: I just got my notice from Chase today. I view the increase in minimum payments as a tactic to get consumers to default so they can legally cancel my 4.89% APR. My monthly payment will go from $175 to $475 and I'm sure ma ... Read More
From: B
State: OH
Posted: 06/24/2009
Subject: Unscrupulous Practices
Comment: I too recently received notification that my minimum payment will be increasing from 2%-5% effective August 1, 2009. I have been a cardholder with Chase for years, always pay on time (more than minimum), have great cred ... Read More
From: Keith
State: Florida
Posted: 06/24/2009
Subject: Chase Credit Card Increasing Monthly Min 2% to 5%
Comment: I have been a credit card customer for Chase for several years (over 10) and just last week got a notice that they were raising min payment from 2% to 5%. I have only missed 1 payment in last ten years and that was a mi ... Read More
From: LISA
State: WISCONSIN
Posted: 04/24/2009
Subject:
Comment: YOU KNOW FOR A COMPANY THAT RECEIVED BAIL OUT MONEY THEY SURE DON'T WANT TO WORK WITH THEIR CONSUMERS TO DO A PAYMENT ARRANGMENT TO TRY AND PAY DOWN A BILL, AS OPPOSED TO FILING BANKRUPTCY, THEY JUST KEEP CHARGING YOU H ... Read More
From: Natalie Shaw
State: NC
Posted: 04/22/2009
Subject: Hate chase
Comment: same thing just hapen to me. I got charged a $39.00 later fee. What can we do?

Thanks
From: scott
State: pa
Posted: 03/19/2009
Subject: is everything a scam in america today
Comment: Why is everything a scam in the usa today... And the scammers get to have lunch with the law makers... And then everything is AOK!!! At least with the law makers and the scammers... or is that with the law makers and the ... Read More
From: Velocirapture
State: CT
Posted: 03/19/2009
Subject: CHASE - Small Claims Court!
Comment: I too have been hit by the loanshark practices of Chase. I have had the phone calls (they will no longer talk to me). I was going to call them 200 times a day, but I dont want to give them any ammo.
Everyone thinks ... Read More
From: JL
State: Illinois
Posted: 03/15/2009
Subject: Chase Credit Card Rip Off
Comment: I too have joined the ranks of the wronged in Chase's ploy to charge an unwarranted $10.00 a month Trasaction Fee/Service Charge. That should buy their rip off artists quite a nice vacation what with all the people they ... Read More
From: Chefron
State: TX
Posted: 03/15/2009
Subject: Screw Pratices
Comment: And why do you think Chase weathered the storm of the credit and banking practices..These jerks sit in there own conference rooms thinking and dreaming up way's to screw the american people..This is WAR on the american p ... Read More
From: Ron
State: TX
Posted: 03/15/2009
Subject: Change In Terms
Comment: CRUSH CHASE To Their Knees!!
From: Dr Robert Lahm
State: NC
Posted: 03/14/2009
Subject: Chase change in terms
Comment: A few of you have mentioned the site that I founded to fight abusive treatment by credit card companies, ChangeInTerms.com. Thank you for rewarding our efforts to consolidate news and information about the issue with Ch ... Read More
From: Tony
State: MA
Posted: 03/13/2009
Subject: Chase raising minimum payments
Comment: There have been several class action lawsuits against Chase on this increased minimum payment issue. Here is a great website that consolidates all the latest news and calls to action about this topic.

www.change ... Read More
From: Ken
State: Alaska
Posted: 03/12/2009
Subject: It is a scam
Comment: I have been paying my payment monthy on time. After reciveing a notice that I had not paid my payment on time. I called chase about I was told the the min. payments went form 2 precent of outstanding balance to 5 precent ... Read More
From: Rick
State: Texas
Posted: 03/11/2009
Subject: Chase Office Depot Visa Card
Comment: Chase monthly billing that was paid in full each month advise that I had $35 of Reward Points to redeem. After calling and asking how to redeem, I made a $100 plus purchase that the Rewards Points were to be applied aga ... Read More
From: NICK
State: NJ
Posted: 03/11/2009
Subject: RAISED APR
Comment: THEY MISDIRECTED THE MAILING OF MY STATEMENT WHICH CAUSED ME TO BE 10 DAYS LATE FOR THE FIRST TIME EVER ON ANY CREDIT CARD. I PAID THEM IMMEDIATELY ON THE DAY THEY NOTIFIED ME I WAS LATE. THEY REMOVED THE LATE FEE BUT MY ... Read More
From: Jeffery
State: IL
Posted: 03/09/2009
Subject: Chase Changing terms of agreement
Comment: Chase sent me a letter in November to change the terms of my agreement by raising my minimum interest rate. I sent a letter stating that i did not accept the changes, accepting that fact that my account would be closed ... Read More
From: Kathy
State: Michigan
Posted: 02/28/2009
Subject: Chase raised my interest rate to 29%
Comment: I have been a loyal chase customer. I have had outstanding credit all my life. Chase went up on my interest rate and made it impossible for me to pay my monthly payment.

I tried several times to work out a reaso ... Read More
From: James
State: Oregon
Posted: 02/28/2009
Subject: Do You Want To Get
Comment: I did what Joe from Seattle did. I paid them off ($2,500) and closed the account. Then, I went to their bank and withdrew the $30,000 I had on deposit there and put it in a local credit union. Do the math. If enough of u ... Read More
From: Hadenuff
State: Washington
Posted: 02/28/2009
Subject: CHASE - OPEN LETTER TO CONGRESS
Comment: What Chase is doing to people is clearly fraud, extortion and racketeering. They’ve hurt my children.

You letting them get away with it is the final straw. You’ve lost me.

I don’t need you, I don’t need ... Read More
From: Joe
State: Seattle
Posted: 02/27/2009
Subject: Suggestion for those who can't pay them off
Comment: If they ruin your credit rating, you have little to lose. Max out your card then stiff the bastards. Don't pay them a dime. Max them all out, then bankrupt the whole mess. 7 years or so and it's all gone. Screw 'em back.
From: JOHN
State: CA
Posted: 02/27/2009
Subject: CHASE AND UNITED AIRLINES CC
Comment: I made monthly payment to both credit cards. I set up an automatic payment with and online bank. Surprisingly I get a call from one credit card asking me to pay $600, after I just had paid the monthly payment of appro ... Read More
From: Mike
State: California
Posted: 02/27/2009
Subject: Good for you Joe
Comment: I'm glad to hear it Joe. I wish I had the option of just paying it off. I have not accepted the agreement yet. I did file a complaint with the BBB in Delaware, stating that this action is unjust and illegal. I had a rep ... Read More
From: Joe
State: Seattle
Posted: 02/26/2009
Subject: Dump the fraudulant extortionists!!!
Comment: Same thing...$10 fee, pay us more...or else...I paid them more. I paid all of it; closed the account; cut the card into chards and mailed it to them, suggesting they shove it. I closed my business and personal accounts a ... Read More
From: Steve
State: CA
Posted: 02/20/2009
Subject: Verify your 7.99% terms
Comment: To those of you who accepted the 7.99% rate in order to get payments reduced to 2% of balance: be sure that your account has had those terms properly applied. Billing statements on two of our accounts still carried the ... Read More
From: Carl
State: Florida
Posted: 02/20/2009
Subject: Chase Unethical Minimum Payment Increase and $10 fee
Comment: I hope that Congress does something about Chase's unethical increase in minimum payments to consumers who at the very least have paid their credit card bills to Chase on a timely and responsible way. This is so wrong th ... Read More
From: Anna Franco
State: New York
Posted: 02/18/2009
Subject: Hundreds of Dollars of Interest on a Cancelled Card
Comment: Make sure your card is cancelled, like REALLY cancelled.

In Dec. 2006 I cancelled my Chase United card. The phone customer service people told me it was cancelled. I think I had to send a letter as well. Who r ... Read More
From: scott
State: pa
Posted: 02/15/2009
Subject: bate and switch
Comment: For those who will be forced to take Chase's 7.99% deal because they cannot afford their NEW super inflated payments to Chase... Question??? What keeps Chase from doing this all over again in a few months on these new ac ... Read More
From: Tami
State: CA
Posted: 02/13/2009
Subject: 5 CLASS ACTION LAWSUITS AGAINST CHASE
Comment: THERE ARE NOW 5 CLASS ACTION LAWSUITS AGAINST CHASE!!!
See this website for details: http://www.changeinterms.com/
This is good news for us; it means that there are people that are willing to stand up and fight ... Read More
From: Paul
State: Indiana
Posted: 02/13/2009
Subject: Congress will not do anything about these credit companies
Comment: Even though our congress knows these credit card companies commit fraud they will not do anything about it. See the letter I got back from my congressman.

Dear Paul:

Thank you for contacting me to ex ... Read More
From: Lionel
State: Texas
Posted: 02/12/2009
Subject: Chase credit card terms changes
Comment: Chase Bank has imposed a $10 service charge on account which they aquired from Bank One. There is no provision for that in my original agreement. They have also increased my minimum payment from 2% to 5%.
I have neve ... Read More
From: Robert
State: NC
Posted: 02/12/2009
Subject: change of card agreement terms
Comment: I purchased a foreclosed home and renovated the house with credit card offers of from 2.99% to 4.99% good for the life of the loan. I have 8 Chase cards due to mergers ect. I had this $10.00 fee and 5% of the unpaid bala ... Read More
From: Ronald
State: Ca
Posted: 02/12/2009
Subject: Chase ripoff
Comment: I too have been assaulted by Chase. Would like to know from Walter more about option #4
I have disputed the new terms and written many letters to various agencies. I have joined the class action suit and have not pai ... Read More
From: Tami
State: CA
Posted: 02/11/2009
Subject: Check Out New Website!
Comment: I just found this new website with more info on how we can fight back against Chase. http://www.changeinterms.com/ Click on the book: "The Case Against Chase"
From: Disgusted with Chase
State: CA
Posted: 02/11/2009
Subject: FILE WITH THE BBB
Comment: Everybody on this website that is disgusted with Chase needs to file a claim with the Better Business Bureau. www.bbb.org
From: Janet
State: PA
Posted: 02/11/2009
Subject: online statements
Comment: On 11/28, my son applied for a Chase Student Loan on our home computer and he asked me to cosign. I entered all my information, soc sec, salary, etc. The form asked if I would like online statements. I said yes, becau ... Read More
From: chris
State: missouri
Posted: 02/10/2009
Subject: No lawsuit can be won over a C.I.T
Comment: Change in Terms-
Its In the CardMember agreement.
Chase and all banks in Delaware has the right to do it at their own terms.
From: Steve
State: CA
Posted: 02/10/2009
Subject: Walter -- what is Option #4?
Comment: Hi Walter -

I saw your comment -- could you remind us what Option #4 is?

Thanks and Best Regards,

Steve

From: Walter
State: Florida
Posted: 02/10/2009
Subject: 'Chase Bank' Change in terms...
Comment: I have concluded that it is best for me
and most people impacted by the proposed
change in terms to choose option #4 while
we await a ruling and adjudication. It may
take a few months but I am certa ... Read More
From: Chasehater2
State: Oregon
Posted: 02/09/2009
Subject: Chase Engaging in Breach and Fraud
Comment: Same as others here: Fixed 3.99%, never late, etc. When I called to complain about the $10/mo fee, they tried to get me to opt for the 7.99% offer (some offer, geeszch). I expressly declined their 7.99% offer. Five d ... Read More
From: Jeff
State: Indiana
Posted: 02/08/2009
Subject: Chase Billing practices
Comment: Been a Chase CC holder for 9 years, same card. Have never had a late payment. Last statement got a $39 late fee. Apparently Chase changed my grace period due from 25 to 20 days. I have paid this bill on the 10th of t ... Read More
From: chris
State: oklahoma
Posted: 02/07/2009
Subject: chase takes over my wamu card and shoots up interest rates
Comment: Chase sent a letter stating that they now owned my Wamu Credit card account. Although I have NEVER been late, they raised my interest rate from 9% which Wamu had it, to 18%. then they told me that if I wanted to continu ... Read More
From: Kathleen
State: Michigan
Posted: 02/07/2009
Subject: CHASE BANK'S ILLEGAL AND UNETHICAL BANKING PRACTICES
Comment: I almost fainted when I opened my CHASE statement this month. My minimum payment amount due went from $237.00 a month to $585.00 per month with a new $10.00 service fee tagged on. This minimum amount due is a 68% increas ... Read More
From: dan
State: ca
Posted: 02/04/2009
Subject: chase credit card
Comment: http://capwiz.com/congressorg/sbx/f/?aid=12526481&r=1
You can contact your state senators and congressman by putting in your zip code to complain about chases unfair practices. I encourage you to contact them daily, ... Read More
From: Tracy
State: California
Posted: 02/03/2009
Subject: Chase Rip Off Minimum payment doubling
Comment: http://www.gslawny.com/lawyer-attorney-1383679.html

In January 2009, Giskan Solotaroff Anderson & Stewart filed a class action lawsuit against JP Morgan Chase & Co. and Chase Manhattan Bank USA, N.A. (collectiv ... Read More
From: Mark
State: Pennsylvania
Posted: 02/03/2009
Subject: Chase Manhattan Credit Card Scam
Comment: In their January billing, I was informed that Chase [aka Chase Manhattan Bank (a branch of JP Morgan Chase Bank)] is altering the terms of my account with them. Since I am on a small fixed income resulting from full disa ... Read More
From: GC
State: CA
Posted: 02/03/2009
Subject: Acct Fee and chnges
Comment: I too am a victim of Chase's unethical and immoral practice. I took advantage of a 3.99 and 4.99 offer and agreed to the terms presented, which in part agreed to keep rate until balance was paid off. I am on auto pmt a ... Read More
From: Tami
State: CA
Posted: 02/02/2009
Subject: MESSAGE FROM THE LAWYER
Comment: I just received this message from Giskan Solotaroff Anderson & Stewart LLP:

We are considering seeking a Court order to stop Chase from continuing these practices until the Court has an opportunity to rule on t ... Read More
From: edmund
State: texas
Posted: 02/02/2009
Subject: Chase got me wiht the $10 fee too
Comment: I am inclined to not pay chase anything. I am certanly not going to pay the $10 fee. The way I see it, I have $9000 of their money. WHat can they do to me if I don't pay them anything? I have plenty of money and will ... Read More
From: Ken
State: PA
Posted: 02/02/2009
Subject: Mark....Yea...I never go paperless.....
Comment: Mark:

I feel for you....you have it worse than most of us...at least I still have 3.99%..but Never go paperless as you have described there is no way to remind you or your spouse that a payment is due. If someth ... Read More
From: Becky
State: CT
Posted: 02/02/2009
Subject: Chase Rip Off
Comment: I, too, was offered 2.99% fixed FOR THE LIFE OF THE LOAN. The $10.00 monthly service fee is ridiculous and a slap in the face to those of us who actually pay our bills on time every month. I have never been late on a pa ... Read More
From: mark
State: florida
Posted: 02/02/2009
Subject: chase ripoff
Comment: I ALWAYS have payed my bills on time, I do it through auto payment. Chase changed my billing cycle without letting me know and boosted my apr from 4.79 to over 10%. This paractice is completely unethical and should no do ... Read More
From: Ken
State: PA
Posted: 02/01/2009
Subject: CHASE CLASS ACTION
Comment: Join this: http://www.gslawny.com/lawyer-attorney-1383679.html Class Action ...also Write Obama and Senate Banking Committee members..Google on line. Remember the Congress is pretty PO'd with Banks and their greed on mo ... Read More
From: Dorothy
State: Fl.
Posted: 02/01/2009
Subject: Extortion
Comment: Back in Sept. 2005 Chase Bank gave me a 3.99% fixed for the life of the loan. It even said Auto loan on the check stub. Now Jan.2009 they are going to charge a 10.00 monthly fee, plus they made my payment 2 1/2 times mor ... Read More
From: Terry
State: Texas
Posted: 01/31/2009
Subject: Unfair APR charges
Comment: I have had a Marriott Chase Credit card for 3 years.
Some time ago they hiked up interest rates and I opted out of it.
My APR stayed at 14,99%
Last month I forgot to pay on time. This never happened before, b ... Read More
From: Phyllis
State: DC
Posted: 01/31/2009
Subject: Chase Credit Card
Comment: In addition to the higher monthly payment and the $10 monthly fee, my interest rate went from 3.99 to 5.79. I have never been late and have always paid much more than the minimum payment. I have excellenct credit but I ... Read More
From: Ken
State: PA
Posted: 01/31/2009
Subject: OBAMA email here....
Comment: Here is the link to email OBAMA.
http://capwiz.com/politicsol/mail/?id=3181&lvl=F&chamber=P

His office would be interested to hear about CHASE and its anti-American tactics against hard working paying on ti ... Read More
From: Ken
State: PA
Posted: 01/31/2009
Subject: CHASE Extortion... OCC complaint form
Comment: Here is the link for the complaint form for The Office of the Comptroller of the Currency which oversees Chase and its policies:
http://www.occ.treas.gov/ConsumerComplaintform.pdf

Ken :)
From: Ken
State: PA
Posted: 01/31/2009
Subject: CHASE Extortion.....Attorney General
Comment: Also...don't forget to send a complaint online to the Attorney General of your state...Chase is obligated to investigate your account and send an answer to there office on every complaint. This will cost them $$$$ on eve ... Read More
From: Ken
State: PA
Posted: 01/31/2009
Subject: CHASE Extortion...Continues....
Comment: By the way.....make sure you email customer service at least daily online within your account about this unlawful practice. Seems like you get someone new on the other end at customer service who gets to spend time answe ... Read More
From: Ken
State: PA
Posted: 01/31/2009
Subject: Chase Extortion on the American People
Comment: I have sent this letter to the Senators in my State and in Delaware where Chase is incorporated. Feel free to use excerpts in my letter to send your own. Here it is:

Dear Senator:

I am writing to y ... Read More
From: dan
State: ca
Posted: 01/31/2009
Subject: chase credit card rip off
Comment: Chase credit card co has hit American consumer w / increased minium payment from 2% to 5% and a mandatory $10.00 monthly service charge, that will push some consumer to the verge of bankruptcy. After taking a 25 billion ... Read More
From: Tess
State: RI
Posted: 01/31/2009
Subject: Chase Law Suit Filed!
Comment: It's getting some coverage on Bankrate.com: Link to blog post

Here's a link to the complaint:
http://www.gslawny.com/files/chase_cred ... Read More
From: MAD
State: TN
Posted: 01/30/2009
Subject: We're in same boat
Comment: Surely with the uprising, they are not going to be allowed to continue with this! Are they? Please keep this post updated with the most recent legal actions that can be taken against Chase.
From: Jeff
State: MA
Posted: 01/30/2009
Subject: Chase Bank Fees (What to do)
Comment: I received my bill as well same problem. I call the president of the company, but the secretary put me through to a customer service representative.
I have gone through the BBB, but they don't have any pull with thi ... Read More
From: Scott Tingley
State: PA
Posted: 01/30/2009
Subject: credit reports
Comment: And just think... Chase can change your loan in the middle of the game and then turn around and slam you on your credit report because you can't make their newly exuberant payments on your same old loan ...
You Got T ... Read More
From: R Scott Tingley
State: PA
Posted: 01/30/2009
Subject: Chase credit cards bait and switch tactics
Comment: I too am being burned by Chase's bait and switch tatics. Never late on a payment on their 4.99% rate. I was even told by Chase's phone people that my minimium payment would be $410 before I took the loan. Take the loan a ... Read More
From: Samantha
State: utah
Posted: 01/30/2009
Subject: CHASE CREDIT CARD
Comment: I called the OCC this morning. They can either mail you the complaint form. They will explain things to you and you have the option of filing a complain. Then they will give you a case number. It is good to exhaust every ... Read More
From: Rossa
State: utah
Posted: 01/30/2009
Subject: CHASE CREDIT CARD
Comment: This recent changes that Chase have made sounds fraudulent, unethical and a switch and bait practise. I think it is also in violation of the truth of lending. I found a site that might be able to help out. "OFFICE OF THE ... Read More
From: TAMI
State: CA
Posted: 01/30/2009
Subject: FILE WITH BBB INSTRUCTIONS
Comment: The link didn't completely work right. Copy and paste this address: http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=46a6a9cd-5402-454e-9476-e4df22e6f371
Then search for "Chase Mastercard". Then choose the one in ... Read More
From: Tami
State: CA
Posted: 01/30/2009
Subject: FILED WITH THE BBB
Comment: I filed a complaint against them with the BBB. Here's the link. I filed against the first one: Chase Mastercard in KY. http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=46a6a9cd-5402-454e-9476-e4df22e6f371
From: CARAN
State: CALIFORIA
Posted: 01/29/2009
Subject: LIKED RICHARD'S RECOMMENDATION
Comment: Want to make sure Richard's advice stays on top. I am one of the folks who accepted Chase's 4.99% life of loan offer, have never been late, haven't used the card for any other purpose, and am now having my interest rate ... Read More
From: Linda
State: WY
Posted: 01/29/2009
Subject: Chase Class Action - It's a Go
Comment: Link to law firm: www.gslawny.com. I just received an e-mail from an attorney at the above firm who stated that they have recently filed a class action l ... Read More
From: Tim
State: Michigan
Posted: 01/29/2009
Subject: Chase the thief
Comment: Chase is a thief. My choice as a great customer: increase min payment from 800 to 1800 or increase interest rate from 2.99 to 7.99%. I can't believe they can get away with this. I'll leave chase as fast as I can pay o ... Read More
From: Linda
State: Texas
Posted: 01/29/2009
Subject: Chase Bank
Comment: I am also a victim of this unethical maybe illegal pratice of Chase. I had a low 3.99 promotional rate. Never a late payment, over limit problem etc. Yet without notice chase INCREASED THE MONTHLY INSATLLMENT FROM $354. ... Read More
From: Donna
State: FL
Posted: 01/29/2009
Subject: Today Show Chase comments
Comment: I just watched Jean Chatzky on the Today Show and cannot believe that she bought into Chase's explanation that they are trying to help the customer by getting them to pay off their balances at a faster rate thus saving t ... Read More
From: Ken
State: PA
Posted: 01/28/2009
Subject: CEO CHASE EMAIL?
Comment: I was wondering if anyone has email for the CEO or someone in the corporate office of Chase that has any power. I can't get passed the lower level supervisor thugs....Guido...I think was his name. By the way...thank you ... Read More
From: Ken
State: PA
Posted: 01/28/2009
Subject: Chase Extortion of fees......
Comment: I got hit with the same $10 month fee on my 3.99% lifetime advance. I also paid on time and never had a late payment. My monthly payment doubled from $260 to $520. I am in the process of emails stating that if they don't ... Read More
From: Russell
State: NY
Posted: 01/28/2009
Subject: Jamie Dimon - Chief Executive Thief
Comment: I am not suprised by anything Chase does. They are legalized loan sharks and thugs. They charge outragous fees and bully their customers. I have banked witht hem for over 20 years and have multiple relationships with ... Read More
From: Joe Smith
State: South Dakota
Posted: 01/27/2009
Subject: Chase Unfair Practices
Comment: I also got hit with the $10 fee. Another idea on how to get back at them, is not only returning their prepaid envelopes with nothing in them so they have to pay postage. ADD TO THAT A PRIORITY MAIL STICKER ON THE ENVELO ... Read More
From: Robin
State: Illinois
Posted: 01/27/2009
Subject: Chase Amazon credit card
Comment: Amazon Chase raised my rate from 13.9 to 28.9 and when I called, I was told I could "opt out" which I did. The phone rep failed to mention that by doing so my credit card would immediately close. This was my line of over ... Read More
From: Tami
State: CA
Posted: 01/26/2009
Subject: Chase $10 service fee
Comment: I've had this Chase credit card since 1993. Took advantage of a 3.99% till paid off offer years ago. I've been paying on it faithfully. Never late and never missed a payment. Now Jan 2009 comes along and they decide to c ... Read More
From: Paula
State: AZ
Posted: 01/26/2009
Subject: Chase jumped MY FIXED RATE to 17%
Comment: No offense - actually ALL OFFENSE. I have a personal card with Chase ZERO BALANCE. I paid off my auto loan with Chase last March. I have a business card with a balance and it WAS A FIXED RATE OF 9.99%. When prime rat ... Read More
From: Laura
State: PA
Posted: 01/26/2009
Subject: chase credit card pmt increase
Comment: I also am a victim of Chase. My payment went from $264. to $663.00 on a $13,200.00 balance which I have only after being repeatedly solicited by them to take advantage of a balance transfer offer. My husband also has a ... Read More
From: Scott
State: MA
Posted: 01/26/2009
Subject: Chase CC service fees, etc.
Comment: I would like to comment & see more response to Richard from CA (posted 1-19-09). I too am a victim of this crass and if not illegal,(perhaps criminal?) certainly morally indignant policy by Chase Bank. It appears m ... Read More
From: Tess
State: RI
Posted: 01/24/2009
Subject: Chase RIP off
Comment: I'm in the same boat with two Chase CC's that carry only balance transfers at 3.99% fixed (although now the APR is close to 7%).

How can Chase justify the new $10 fee? It's shown as a PURCHASE Transaction Fee o ... Read More
From: Cindi
State: Ohio
Posted: 01/24/2009
Subject: CHASE CREDIT CARD
Comment: Last night, before going to sleep, I had promised myself that this weekend, I would not think about or have any discussions with any one about my husband and I both receiving "cuts" in our paycheck nor would I think abou ... Read More
From: Blane
State: Texas
Posted: 01/24/2009
Subject: Get back at Chase
Comment: I got hit with the 10 dollar service fee and the higher minimum payment on a chase 3.99% for life of balance deal like alot of other people. Here is a way to get back at them. When they send you new credit card offers (a ... Read More
From: Suzan
State: CA
Posted: 01/23/2009
Subject: Change of Terms
Comment: Same complaint it seems that everyone else is having. I paid their fees. I have been a perfect customer for years. Never late. They promised "3.99% for the life of the loan" and then I get a $10 service fee and payment w ... Read More
From: Kevin
State: WA
Posted: 01/23/2009
Subject: What these Credit Card Companies are doing is Fraud
Comment: Here's a plan, I am in the same boat, good client for years. Write the CEO a letter like I did.
To: jDimon@chase.com
Subject: Losing long term clients

Dear Mr. Dimon
I had to write just a short ... Read More
From: Debbie
State: VA
Posted: 01/22/2009
Subject: Chase 10.00 fee
Comment: I've been robbed by Chase like everyone else with the new 10.00 fee and the upped minimum monthly payment percentage of 5%. I have never had a late payment with Chase, nor any other company. They also told me that if I ... Read More
From: Melissa
State: MO
Posted: 01/22/2009
Subject:
Comment: Same complaints as everyone else---$10 monthly fee, increased monthly payments, financial hardship, etc. Fortunately I was able to transfer the balances with little expense or hassle. Thank you Discover card! In the mean ... Read More
From: Donna
State: Florida
Posted: 01/22/2009
Subject: New charges
Comment: Evidently this new $10.00 a month charge on top of paying 5% of your balance is a change that was made at the beginning of the year with no regard to good customers. I, too, have never had a late payment and have had th ... Read More
From: Al
State: New Jersey
Posted: 01/22/2009
Subject: Chase Credit Card
Comment: There is ONLY one thing you can do
to make CHASE Bank hear your complains -
FIND A BANK WITH BETTER TERM,
TRANSFER CONSOLIDATED DEBIT
AND C L O S E YOUR ACCOUNT WITH CHASE.
From: Steve
State: CA
Posted: 01/21/2009
Subject: Chase Card minimum payment
Comment: Chase is "offering" to reduce the minimum payment to 2% of the balance if you agree to 7.99% APR, but that offer only holds through 1/1/2011. Who's to say that if you agree to the new terms, Chase doesn't turn around an ... Read More
From: greg
State: indiana
Posted: 01/21/2009
Subject: CHASE CREDIT CARD SERVICES
Comment: Just want to give a SHOUT OUT to CHASE. THANK YOU, CHASE. Because of what you have done/are doing to countless long time and loyal customers, like myself I have been forced to meet with a bankruptcy attorney this weekend ... Read More
From: TM
State: CA
Posted: 01/20/2009
Subject: Chase Credit Card
Comment: This group http://www.gslawny.com/ is looking into a class action suit. If you fill out a form on the site, they will contact you.


From: Beata
State: NJ
Posted: 01/20/2009
Subject:
Comment: I send my credit card payment the day after I received my statement. I used the same credit card for 10 years and was never late with my payment and always paid everything in full. To my surprise I was charged late fee ... Read More
From: Elizabeth
State: CA
Posted: 01/20/2009
Subject: Amazon Chase Card
Comment: I, also, have been pushed up from 2% to 5% monthly payments, and had a $10 monthly fee added (with what excuse, I have no idea). I, also, have never been late making a payment.

The Chase card in question is an ... Read More
From: charlie
State: arkansas
Posted: 01/20/2009
Subject: chase maintenence fee
Comment: They are doing the same to me. I paid my credit card off and they said I would have to pay the $10 fee every month as long as the account was open even if you didn't owe anything. Doesn't seem fair after all the bailou ... Read More
From: Hafiza
State: Siddiki
Posted: 01/19/2009
Subject: Chase raised min pay to 5%
Comment: Same story like evereyone else. Never being late, but yet my minimum pay increased and $10/month added. If law can not protect us, can millions of customers together? I am sure our combined power is bigger than theirs an ... Read More
From: Richard
State: California
Posted: 01/19/2009
Subject: Chase CC - You Can Sue
Comment: Check your Cardholder's agreement. They cannot change anything to which you did not agree and if you made no transactions (other than payments), they cannot change your APR, Min Pay, or Service Fees. The law governing th ... Read More
From: Curtis
State: MN
Posted: 01/18/2009
Subject: Chase
Comment: As much as the 2% to 5% increase is going to negatively effect my cash flow, and I believe goes against the spirit in which Chase offered me a low interest rate for the “life of the loan.” Yet I believe the real kicker a ... Read More
From: greg
State: indiana
Posted: 01/18/2009
Subject: CHASE
Comment: SAME THING HAS HAPPENED TO ME AND OF COURSE AM FURIOUS AND DISMAYED. I SIMPLY CANNOT AFFORD THE MINIMUM INCREASE AND A MONTHLY SERVICE CHARGE FOR WHAT? I HAVE TWO CC ACCTS AND A MORTGAGE WITH CHASE. BETWEEN BOTH CC ACCTS ... Read More
From: Sonya
State: NC
Posted: 01/17/2009
Subject: Fee increase
Comment: I have the same issue as everyone else with Chase. I called and was told they would reverse charges if I would pay the $4800 balance in full today. Something needs to happen with them. This is ridiculous. Never late ... Read More
From: Jim
State: Alabama
Posted: 01/17/2009
Subject: Chase credit card
Comment: So, Chase will reduce our minimum payment to 2%, provide we pay 7.9% interest.If we accept that offer, what would keep them from coming back later and going back to charging 5% of balance and the $10. fee, unless we agre ... Read More
From: Keith
State: Washington
Posted: 01/17/2009
Subject: Chase increase in fees & min. payment
Comment: Same as everyone else. Had 3.99% fixed rate loan for life. Never late with a payment, always paid more than the minimum. Minimum payment increased from $415 to $1038. I called to find out why and was told it was to "help ... Read More
From: Jon
State: TN
Posted: 01/17/2009
Subject: new fees ripoff
Comment: I also had 2 accounts with 3.9% for life. never recieved any notice on my one paper statement but my online statement had 1 "note change" back in november 08 and I didnot read it untill today.. As a 20yr chase card holde ... Read More
From: JOAN
State: MI
Posted: 01/16/2009
Subject: Increase in fees & min. payment
Comment: I have had my Chase credit card for years. When I received a 2.99% balance transfer offer I used it to pay off part of my daughter's college expenses and have made the payments on time. Now they claim they have the rig ... Read More
From: Jimmy
State: California
Posted: 01/15/2009
Subject: chase promotions are a scam
Comment: Wow...This is unbelievable. I guess what they say is true, desperate times calls for desperate measures. I absolutely agree with others, First they beg for a bailout and then they go after loyal customers also.

... Read More
From: Ryan
State: Texas
Posted: 01/15/2009
Subject: Chase changed terms of balance transfer
Comment: I've been a customer of chase for 16 years now. About 2 years ago I got a balance transfer check for 3.99% for the life of the balance. I accepted the offer and have made every payment on time and well above the minimu ... Read More
From: DAVID
State: OHIO
Posted: 01/15/2009
Subject: class action lawsuits
Comment: Bob they did it to me too my payment was $200.00
now its $465.00 a mo.
we need a class action lawsuits maybe we get some
our tax money back !
The money they got should have went to the peope
CEO ... Read More
From: Marsha
State: Texas
Posted: 01/15/2009
Subject: Payment increase & fee or interest rate increase!!!
Comment: I had the same set up, 4.99% for the life of the balance. I opened my mail and my payment was approx 2 1/2 times higher and a fee was added. After holding on the phone for 50 minutes I was told there was nothing they c ... Read More
From: CINDY
State: CA
Posted: 01/14/2009
Subject: $10 FEE & 5% INTEREST RATE
Comment: I have been a long time customer of Chase Bank and was shocked when I received my last statement. I never received any information by mail but did receive a phone message last week that my minimum payment would be chang ... Read More
From: Jim
State: Texas
Posted: 01/14/2009
Subject: Unilateral and Unannounced Chase Card Changes
Comment: I also experienced the $10 surcharge and more than doubling of my minimum payment. I called the customer service number on my credit card statement. The representative stated that Chase was changing the conditions on m ... Read More
From: Scott
State: Ma
Posted: 01/14/2009
Subject:
Comment:
I just wrote my congressman and you should all do the same and state that you do not want to bail out this company unless they change there tune....
http://www.house.gov/ <-link to page



From: Scott
State: Ma
Posted: 01/14/2009
Subject:
Comment: I have news for all of you.... Your tax dollars are going to Chase to help bail them out. So not only are they cheating you but were all paying for it. If you loaned someone 1000 dollars and charged them 29.99 % you woul ... Read More
From: Gregory
State: Michigan
Posted: 01/14/2009
Subject: Unfair change in fees and minimum payment
Comment: I was checking my Chase CC account online to discover a $10 service/finance fee for January 2009. I called to inquire about it's cause and found out that as of Jan. 2009, I will be required to pay a $10/month finance fee ... Read More
From: Mike
State: Cali
Posted: 01/13/2009
Subject: Answer to Pat
Comment: Absolutely. The accumulated amount of fees will stay on your card until the lower interest rate amounts are paid off. This is the main push of the strong arm tactics they are pulling. You need to decide two things, can y ... Read More
From: janice
State: Michigan
Posted: 01/13/2009
Subject: Chase Credit Card
Comment: I have been a Chase customer(when it was NBD Bank) for
many years, and have been a model paying customer. Never had a late payment, or any adverse problems with y bills. But when I received my January billing state ... Read More
From: L
State: Pennsylvania
Posted: 01/13/2009
Subject: CHASE CREDIT CARD INCREASE IN MONTHLY PAYMENTS + NEW $10.00 FEE
Comment: I am outraged! When I opened my statement on 1/12/09 I could hardly believe what I was seeing. I thought it was a mistake. While talking to a Chase Rep on the phone, I felt like I was being robbed at gunpoint and plead ... Read More
From: Mike
State: California
Posted: 01/13/2009
Subject: DUH!
Comment: Why do you complain when you go over your limit 3 TIMES and they jack your rate. If you don't pay on time and/ or go over your limit, everyone knows they will raise your rates. It's time to be more fiscally responsible ... Read More
From: Dana
State: Kentucky
Posted: 01/13/2009
Subject: Interest rate increase
Comment: I went over my limit three times and they raised my interest rate (tripled),however I always pay my payments on time.Whats up with this.
From: Mike
State: California
Posted: 01/12/2009
Subject: Same as everyone else, High Min. +$10
Comment: I am in the boat with the rest of you. Big mystery why everything all of a sudden changed, so I called. Got the same canned answer as all of you. Essentially they are giving the big middle finger to all of us that have ... Read More
From: pat
State: virginia
Posted: 01/11/2009
Subject: chase $10 fee
Comment: Like the rest of you, we are now paying 5% and a $10 fee. And did you notice the fee went into the purchase side of the bill. so what now, will it grow in interest, while they take our payments off the lower interest am ... Read More
From: Joseph
State: Massachusetts
Posted: 01/11/2009
Subject: Chase Credit Card New $10 Serivce Fee
Comment: Unbelievable...I called Chase about the new $10 service fee and was told the rehearsed explanation. I asked to speak to someone who could reverse this charge, only to hear the same from him. Minimum payments now 5%, plu ... Read More
From: GWENDOLYN
State: IDAHO
Posted: 01/10/2009
Subject: INTEREST RATE INCREASED TO 17.4%
Comment: I HAD A PROMO FROM WAMU FOR 1.99% FOR SIX BILLING CYCLES. WITH OUT NOTIFICATION CHASE JUSTIFIED THE INCREASE CLAIMING BECAUSE OF THE PROMOTIONAL BALANCE WAS NOT PAID IN FULL THE APY REVERTED AUTOMATICALLY TO THE RATE OF ... Read More
From: Cindy
State: virginia
Posted: 01/10/2009
Subject: CHASE CREDIT CARD DECEPTIVE PRACTICES
Comment: Chase credit cards are deceptive. I went on line to pay my bill. Only to discover that my minimum payment had doubled. When I called, the customer services representative was rude stating "we sent you a notice in Nov ... Read More
From: Jose
State: Virginia
Posted: 01/10/2009
Subject: Chase Bait and Switch
Comment: Chase started their $10/mo service fee on our Amazon.com credit card. They also increased the monthly minimum charge. They'll waive it if we agree to substantially increase the interest rate on a "for the life of the lo ... Read More
From: Larry
State: New York
Posted: 01/10/2009
Subject: Minimum Payment
Comment: Chase has done the same thing to us, we took the 3.99 %
to consolidate high interest payments and now we can't opt out of a high minimum and $10.00 fee. And my wife WORKS for Chase (ex Wamu), Chase is also in troubl ... Read More
From: Leslie
State: Texas
Posted: 01/10/2009
Subject: Chase's new $10 service fee
Comment: In 2004 Chase offered me a balance transfer at 0% until paid in full offer. Well, duh, that is free money -- So, I transfered everything I could onto that card, and have made the minimum payment every month since then, ... Read More
From: Anna
State: CA
Posted: 01/09/2009
Subject: Chase Bait and Switch
Comment: I have been a Chase cardmember for 9 years. Excellent credit. No other revolving credit card debt. But two years ago I consolidated my private grad school loans on their card with a 3.99% for life offer forgoing tax ben ... Read More
From: Steve
State: FL
Posted: 01/09/2009
Subject: Fee and Min Increase
Comment: Happed to me also.. $25 billion to these folks and this is the thanks.. I called the customer service line and get a very well rehearsed statement that they increase the min to help me pay off the balance and the fee i ... Read More
From: LONNIE
State: GEORGIA
Posted: 01/09/2009
Subject: UNFAIR PRACTICES
Comment: I have excellent credit however my minimum payment was raised as well as a 10.00 fee incurred.
What is the bank going to do if us good paying customer can't pay the minimum payment, and for that matter what can we, a ... Read More
From: Rex
State: Florida
Posted: 01/09/2009
Subject: CHASE unfair billing
Comment: I have a perfect account with chase and a very high credit score and have been reducing all credit card debt
over the past three years BUT Chase hit me with the 5% minimum bill and $10 service fee as well. Is there a ... Read More
From: brandon
State: wisconsin
Posted: 01/08/2009
Subject: chase unfair practices
Comment: chase card did the same to me. i was given 3.99% for life of balance. i transfered other balances to take advantage of this and now i got hit with 5% min payment unless i agree to 7.99%
From: Calvin
State: South Dakota
Posted: 01/07/2009
Subject: Chase Scam
Comment: Never caught anything in the mail, but when I went to make my on-line payment I noticed the 10.00 fee and my 2% minimum went to 5%.

Called to inquire about this and was told that the 10.00 maintenance fee would ... Read More
From: Bob
State: Nevada
Posted: 01/07/2009
Subject: Chase $10 fee + increase in minimum payment
Comment: Hi Chris,

Chase did the same thing to me. I have decided to move the balance to another card, AND I have also contacted a law firm that specializes in class action lawsuits. My next move is to contact my congre ... Read More
From: Scott
State: Ma
Posted: 01/06/2009
Subject:
Comment: Don't try to pay your Chase card early, I did twice but they stated that they posted the amount to the last billing cycle, so in there minds I actually ended up not paying or paying late? I got the card through circuit c ... Read More
From: Chris
State: Virginia
Posted: 01/05/2009
Subject: Chase Credit Card
Comment: I just opened my credit card statement and noticed that Chase has started charging a $10 monthly fee and a minimum payment of 5%. When I called them I was told that I could pay a 2% minimum but my interest rate would go ... Read More
From: Amanda
State: CA
Posted: 01/05/2009
Subject: Chase
Comment: Chase credit cards has done the same thing to us! I have complained with the Comptroller of the Currency but of course nothing is happening. Chase is so corrupt! I would love to do a class action.
From: Rick
State: PA
Posted: 01/05/2009
Subject: Jamed by Chase
Comment: Chase is trying to jam a protection plan into my account. Had I known that Amazon would cause this much trouble I would not use the on line service. Like others said "I am on the phone with India" - not America? I am pla ... Read More
From: Steve
State: Idaho
Posted: 01/03/2009
Subject: Chase Usury
Comment: I just sent this email to Amazon Customer Support after getting the runaround from Chase employees. Chase will never, ever, get my business in any form from here on out.


Dear Amazon,

I just had th ... Read More
From: Sandy
State: California
Posted: 01/03/2009
Subject: Chase Balance transfer
Comment: I,too, am a victim of this practice. The only difference is that I opted for a balance transfer at an attractive rate of 4.99% for the life of the loan. I recently found the notice online (not in my statement) that anno ... Read More
From: Doug
State: Illinois
Posted: 12/30/2008
Subject: Slashed credit limits without notification
Comment: Chase slashed my credit line from $6500 to $500. My other Chase card was slashed from $10,000 to 7,100 leaving me with only $217 available. This was done with no notification. Nothing in the mail. No e-mail. Nothing.
From: James
State: DC
Posted: 12/28/2008
Subject: Chase No Statements
Comment: I have Chase Amazon. I have not been getting my statements either. First it was the online statements. Chase claimed my e-mail address was invalid. But, when I would schedule a payment, I would get the e-mail confirm ... Read More
From: Robert
State: California
Posted: 12/26/2008
Subject: chase visa
Comment: STOP USING CHASE VISA, I have been a member since 1986, have a 30k limit on my card. They sent my payment bill out late for December and that cause me to make my first ever late payment. They stopped all my purchases o ... Read More
From: Robert
State: CT
Posted: 12/26/2008
Subject: just plain nasty
Comment: I wonder how supportive Brianna will be when Chase outsources her job to India!
From: mj
State: pa
Posted: 12/26/2008
Subject: illegit late charges
Comment: i was recently solicited by chase to reactivate an old charge card account from 1996 that i hadn't used for a while. i pay my bills in full each month and never had a late charge. i agreed to have the card reactivated an ... Read More
From: Eric
State: CA
Posted: 12/26/2008
Subject: Same Problem I am In
Comment: Same situation. Disabled for one year and Chase Payment Protector has ignored doctor verifications that were written on the forms produced by Payment Protector. I want to sue. I am in if anyone else is. Otherwise I w ... Read More
From: Pat
State: Wisconsin
Posted: 12/24/2008
Subject: Chase
Comment: On 9/29/08 I was offered a balance tranfer by my Chase Visa Credit Card. The balance transfer terms were 0% finance fees until 8/2009, 2% of the balance as payment each month same as I had on this account, and a $199 bal ... Read More
From: Debi
State: MA
Posted: 12/23/2008
Subject: never sent me a bill for October =was 3.9 -now is 30% APR
Comment: I never received a bill 2 times this year for the same card. They also send bills out that are due less than a week after receiving them!! Called to report that I have not got my bill THIS month and they just argue that ... Read More
From: Felicia Adams
State: Maryland
Posted: 12/22/2008
Subject: Chase Credit Card
Comment: I have been a Chase Customer since 2002, and I have always experienced the worst customer service from its customer center. I always paid on time never missed a payment.

I recently had surgery and have had a lo ... Read More
From: William
State: MS
Posted: 12/22/2008
Subject: billing practices
Comment: I did not receive a statment from chase for June or July of 2008. I had checked my amazon account and I had not been billed. Toward the end of July I received a late notice from chase with a late fee added. This was on ... Read More
From: John
State: OR
Posted: 12/21/2008
Subject: $14.95 fee
Comment: I just found out that I was charged an "EPAY FEE" of $14.95. I paid the bill the day I recieved it - a good 2 weeks before the due date. They said I had requested it to be "posted" that day (not true) and that I had been ... Read More
From: John
State: California
Posted: 12/18/2008
Subject: stealth limit decrease
Comment: Chase/Amazon lowered our limit by $4000. Two months later we're a hundred dollars over the new limit (after never having gone over our limit since starting the account in 2003). We did not receive notification. They w ... Read More
From: Steve
State: Florida
Posted: 12/16/2008
Subject: Another person hit with account service fee
Comment: Like many others here, I signed up for a life of the loan 3.99% balance transfer. I've been paying about 50% more than the minimum payment for a couple of years, and quit using the card for purchases (They way they tier ... Read More
From: Helene
State: New Jersey
Posted: 12/06/2008
Subject: Billing
Comment: I just learned about the new Chase policy of charging a $10 monthly maintenance fee on an account that has a 3.99% rate for the life of the loan as long as payments are made on time. In addition, the most devastating ch ... Read More
From: Mike
State: New York
Posted: 12/06/2008
Subject: Chase Credit Card
Comment: I'm another party ticked off by the new $10/month fee and 2%-5% change. They say that this change only affects 1/2 of 1% of their accounts. Big deal, why don't they just say we are targeting those accounts that have lo ... Read More
From: Laura
State: Colorado
Posted: 12/05/2008
Subject: Unethical Chase Credit Card Practices
Comment: 9 Year customer, no late payments, Received a less than 30 notice of increase from 2% min payment to 5% on ending balance and a $10 service fee regardless of use, $120 a year to have the card, ridiculous. I believe as o ... Read More
From: Brian
State: PA
Posted: 12/05/2008
Subject: JOKE $10 service fee
Comment: Nice right...those bastards get a handout from the government and now want more out of us..the consumer. I have a $7400 balance with a 3.99% for life of the loan and I pay more than the usual. It does suck real bad. T ... Read More
From: Justin
State: Colorado
Posted: 11/26/2008
Subject: No Statements
Comment: In the past year Chase Visa has not sent me two statements causing me to pay late and thus face doubled interest rates (30%!!!) and fees. I am very meticulous with my statements (I have every single one they ever sent m ... Read More
From: Ru
State: MD
Posted: 11/16/2008
Subject: Billing Practices, Payment Protector Scam Fraud, Chase Bank...definitely not a legitimate bank...rather a loan shark company
Comment: Yall all know about the Payment Protector Plan scam/fraud right..They send you a check for a couple of bucks that you cash and then they slip a PPP policy and monthly charge into you bill..
well unlike most people ac ... Read More
From: Lin
State: TX
Posted: 11/14/2008
Subject: Usury credit charges at CHASE
Comment: For several months, Chase MasterCard has been charging me 28.49% per month on a balance that I transferred to this card at couple of years ago. This percentage is charged for purchases (I never use this card for purchase ... Read More
From: Bonnie
State: Ky
Posted: 10/31/2008
Subject: low APR untill balance paid off.
Comment: I also transfered a balance for a low rate of 4.99 until balance is paid off, then one month I didn't receive a bill in the mail, by the time I called to find out why I hadn't received my statement, She informed me that ... Read More
From: Rudy
State: New york
Posted: 10/24/2008
Subject: Fraudialnt issues
Comment: I also took out Chase credit protector. My balance was $8ooo. I became injured and was not able to work. 45 days later I contacted pay protector. My payments stopped for 1 month. I never went back, the 2nd month they sta ... Read More
From: Lisa
State: OK
Posted: 10/09/2008
Subject: Better banking
Comment: I am in total agreement with all the comments. Customer service doe not seem to be a priority with the big banks. (Don't get me started on Bank of America.) I do however have a suggestion on an awesome bank with superb c ... Read More
From: Tom
State: Michigan
Posted: 10/08/2008
Subject: Chase Credit - Don't Use Them !!!!!
Comment: I was sent a promotional offer on a Chase card I held with no balance for 4.99% for the life of the loan. I transfered my home equity loan to that account which was at 7.5%.

I rec. no bill for a month and then ... Read More
From: tee
State: florida
Posted: 10/04/2008
Subject:
Comment: I was charged a $39.00 late fee and overlimit fee and APR went up to 29.99%. i was never late with my payment and i always paid more than the minnium payment on my account. I was one day late due to my wife admitted into ... Read More
From: Donna
State: Colorado
Posted: 09/30/2008
Subject: auto pay failure
Comment: Signed up for auto-pay with United Mileage Plus Visa (Chase). Paper statements stopped, but the draws were not made. I was charged a late fee and finance charges for 2 months before I was notified of a non-payment. I ... Read More
From: Jeanette
State: PA
Posted: 09/30/2008
Subject: Chase overlimit fee
Comment: Chase charged my account a $39.00 overlimit fee, when it was not over the limit until they added their finance charges and it then went over by $1.88; I'm never late with my payments; I spoke to a customer service repre ... Read More
From: Nancy
State: Colorado
Posted: 08/27/2008
Subject: Chase tricks you by changing due date without reasonable warning
Comment: Due date has always been between the 21st and 23rd. I always pay online days ahead. This month they moved my due date on me to the 16th so I was late when I tried to pay online on the 18th and had a $39 fee. Too bad fo ... Read More
From: RC
State: Texas
Posted: 08/22/2008
Subject: Chase Automatic payment yields late fees!
Comment: I set up Automatic payment with Chase Amazon Visa to pay the minimum payment amount out of my bank account each month on the due date. This made sense to me to avoid late fees.

But 8 months later when I went on ... Read More
From: Deb
State: CA
Posted: 08/16/2008
Subject: JP Morgan Chase
Comment: I needed to activate my benefit from the Payment Protection Insurance Plan I had paid into, with JP Morgan Chase credit card. This was due to a medical disability from having SURGERY, which ran into an 8 month period. My ... Read More
From: Brian
State: Maryland
Posted: 08/13/2008
Subject: changed due date
Comment: I've now joined the club of those whacked by Chase. We usually pay our cards electronically and have everything scheduled out. Came home from vacation to discover Chase had moved out due date to 5 days earlier than i ... Read More
From: Paul H
State: NY
Posted: 08/11/2008
Subject: Amazon Chase
Comment: Not only did they charge me a late fee on top of a finance charge for a credit card bill I never received I never received the 10% discount on the first order which was the offered incentive for signing up for their card ... Read More
From: Patrick M Coady
State: Californai
Posted: 08/01/2008
Subject: Chase Credit Card Ripoff
Comment: Gee, you must be a Chase employee. If Chase doesn't send me a bill I don't pay. I did not receive my December 2007 bill in the mail. After their $39 late fee and interest rate increase they can go to hell, after a perfec ... Read More
From: IZ
State: Texas
Posted: 07/24/2008
Subject: Can't get through last 24 hours
Comment: Card was declined yesterday for no reason I can think of (I know the last payment got through due to change in balance). The problem is I have been calling since yesterday afternoon and can’t get through. I’ve probably c ... Read More
From: Betz
State: Illinois
Posted: 07/23/2008
Subject: $39 late fee
Comment: Sorry, you just got the wrong person on the line. The same thing happened to me several years ago. I have never paid one penny in interest and always pay the bill the day it is received. However, I received a bill tha ... Read More
From: Shawn
State: WI
Posted: 07/21/2008
Subject: Chase customers are liable when the USPS is slow
Comment: My credit union's bill pay service mailed my payment in full 9 days before the due date. Chase claims they didn't get it until 15 days later. I got assessed a $39 fee + financing charges. I explained the situation to ... Read More
From: Linda
State: Michigan
Posted: 07/20/2008
Subject: over credit limit
Comment: I was called by Chase and informed that I was "over" my credit limit by about $500. and that they expected payment in full now with my minimum payment. I told the woman that I had never heard of that before...a credit ca ... Read More
From: Robin
State: Indiana
Posted: 07/14/2008
Subject: Communications
Comment: Chase (Amazon) never sent me a statement for $191 charges in April. They called in September stateing that I owed late charges now. They finally sent a package of statements from April-September with a letter telling m ... Read More
From: Laura
State: California
Posted: 07/02/2008
Subject: response to Joe
Comment: Yeah, it is strange, and I don't understand it at all, which is why I have such a problem with it. My credit is perfect, but due to a divorce I don't think opening new credit is a good idea for a couple of years until I ... Read More
From: Joe
State: Missouri
Posted: 07/02/2008
Subject: Response to Laura--Chase
Comment: What is strange about your situation is that they came down on you like a ton of bricks when you went over your limit one time by jacking the interest rate sky high. Then they refused to lower it. You now say you are s ... Read More
From: Laura
State: Calfornia
Posted: 07/02/2008
Subject: Chase Visa
Comment: Oops, since we can't edit these, I'll just say that I went over my limit while I was on vacation, not my minimum. Sorry for the confusion there. They've just got me so mad!
From: Laura
State: California
Posted: 07/02/2008
Subject: Chase Visa
Comment: I have had this card since 2004; never a missed payment, never paid less than minumum, not even a late payment; nothing. On vacation (over a year ago now), I went over my minimum. They didn't decline the transaction an ... Read More
From: Linda
State: Michigan
Posted: 06/30/2008
Subject: very angry
Comment: Right now I am so angry! I have been trying to get access to my statements since 8:31pm and right now it is 10:12. Chase creditcard will not give me access. I get unable to process your acct. Error(0).I contacted custome ... Read More
From: Ana
State: Florida
Posted: 06/30/2008
Subject:
Comment: I MISSED ONE PAYMENT BECAUSE I HAD A FAMILY EMERGENCY AND LEFT THE COUNTRY AND CHASE CHARGED ME CLOSE TO $500 IN FEES. I HAD THREE CHASE ACCOUNTS AND NEVER MISSED ONE PAYMENTS. BRIANNA AND EVERYBODY ELSE THAT WORKS FOR ... Read More
From: Joe
State: Missouri
Posted: 06/08/2008
Subject: Chase
Comment: Can we all agree that the last two comments from Bri and brianna are from an individual in the employ of Chase Bank? I think it is an easy call. It's amazing to me how stupid corporations believe the American public a ... Read More
From: bri
State: fl
Posted: 06/07/2008
Subject:
Comment: FOR MOST OF THE PEOPLE WHO COMPLAIN ABOUT THEIR CHASE CARDS SCREWING THEM, TAKE RESPONSIBILTY FOR YOUR OWN ACTIONS. WITH THE COMPLAINTS I READ , LETS GET A REALITY CHECK.
1. WHEN YOU SIGNED THE APPLICATION, YOU A ... Read More
From: brianna
State: fl
Posted: 06/07/2008
Subject:
Comment: hello, all banks have cut off times. most banks cut off at 1pm est, chase's cut off time is 4pm. the reason this person paid $14.95 is because they did a forced payment. which forces the payment to go on that day aft ... Read More
From: frank
State: florida
Posted: 06/03/2008
Subject: chase credit card
Comment: i so agree with this person, chase also has done the same with me, i was behind and i ask for an extension and some help, well they only raised my rate beyond my control, i called and canceled my card, well they said tha ... Read More
From: sharon
State: missouri
Posted: 06/02/2008
Subject: credit card billing
Comment: I am behind in my chase card account so i ask for a reduced rate .They said well we can give one month but then the bill came and it shows the interest is 30.99 i am so far behind i ask for a hardship consideration as im ... Read More
From: Joe
State: Missouri
Posted: 06/02/2008
Subject: reply to James
Comment: James, if you feel you were cheated, I think reporting Chase to the BBB through their web site is a nice option. It costs you nothing and does have the pot ... Read More
From: James
State: Texas
Posted: 06/02/2008
Subject: Chase payment protector plan
Comment: I recently opened a chase credit card. I choose NOT to join the chase payment protector plan program, believing such programs expensive failures. I was careful not to sign up for the plan. on 5/31/08 I received a Chas ... Read More
From: Katelynn Granchelli
State: New York
Posted: 05/25/2008
Subject: My friends had warned me about Chase!
Comment: My payment is due in 12 months, Chase is not letting me pay them till that day, What the hell is wrong w/ them? They even charged me $39.00 twice for returning my money, and their excuse is that (they don't have one). Th ... Read More
From: Joe
State: MO
Posted: 05/21/2008
Subject: two thoughts for Harry
Comment: Harry, two thoughts. First, file a complaint with the BBB. Secondly, if you feel that Chase's actions amount to a deceptive trade practice, most states ha ... Read More
From: Harry
State: Ohio
Posted: 05/21/2008
Subject: Chase Rate Practices
Comment: I have paid my Chase payment on the 30th of each month for years. In april I paid it on the 29th only to discover that they had changed my billing date to the 26th and then this month it was the 25th !!! Also my interes ... Read More
From: Scott
State: Oklahoma
Posted: 05/20/2008
Subject: Chase Protection Plan
Comment: We paid off our card back in December in full and closed our account. Got an email the other day that stated my new statement was ready to be viewed. Upon checking into this with a Chase rep, they told me that the Prot ... Read More
From: Michael
State: CA
Posted: 05/19/2008
Subject: Billing/Fees
Comment: I just made a payment to Chase online, on the due date of 5/19/08 @4:23p.m. Upon printing my receipt I see a statement that my credit card will be charged $14.95 for "exception payment". HUH??? Upon contacting their over ... Read More








Visitors since November 20, 2007: 39292 Class Action Home Page


Disclaimer, User Comments
 The above comments were authored by users of this web site who are personally responsible for its content. MedLawPlus.com, Inc. has not verified the accuracy of any comment - complaint and does not otherwise endorse the content of same.


Home | Site Map | Library | Ask Atty | Privacy
Plastic Surgery | Divorce Lawyers | Legal Forms

MedLawPlus.com, Inc.
St. Louis, MO
Copyright 1999 - 2009 / Patent Pending