Chase Credit Cards--Consumer Complaints








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Chase Credit Cards--Consumer Complaints

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The below comments were authored by users of this web site who are responsible for its content. MedLawPlus.com, Inc. has not verified the accuracy of the comments - complaints appearing on this page. Click here to add your comment to this thread.

  • From: Amanda
    State: CA
    Posted: 01/05/2009
    Subject: Chase
    Comment: Chase credit cards has done the same thing to us! I have complained with the Comptroller of the Currency but of course nothing is happening. Chase is so corrupt! I would love to do a class action.

  • From: Rick
    State: PA
    Posted: 01/05/2009
    Subject: Jamed by Chase
    Comment: Chase is trying to jam a protection plan into my account. Had I known that Amazon would cause this much trouble I would not use the on line service. Like others said "I am on the phone with India" - not America? I am pla ... Read More

  • From: Steve
    State: Idaho
    Posted: 01/03/2009
    Subject: Chase Usury
    Comment: I just sent this email to Amazon Customer Support after getting the runaround from Chase employees. Chase will never, ever, get my business in any form from here on out.


    Dear Amazon,

    I just had th ... Read More

  • From: Sandy
    State: California
    Posted: 01/03/2009
    Subject: Chase Balance transfer
    Comment: I,too, am a victim of this practice. The only difference is that I opted for a balance transfer at an attractive rate of 4.99% for the life of the loan. I recently found the notice online (not in my statement) that anno ... Read More

  • From: Doug
    State: Illinois
    Posted: 12/30/2008
    Subject: Slashed credit limits without notification
    Comment: Chase slashed my credit line from $6500 to $500. My other Chase card was slashed from $10,000 to 7,100 leaving me with only $217 available. This was done with no notification. Nothing in the mail. No e-mail. Nothing.

  • From: James
    State: DC
    Posted: 12/28/2008
    Subject: Chase No Statements
    Comment: I have Chase Amazon. I have not been getting my statements either. First it was the online statements. Chase claimed my e-mail address was invalid. But, when I would schedule a payment, I would get the e-mail confirm ... Read More

  • From: Robert
    State: California
    Posted: 12/26/2008
    Subject: chase visa
    Comment: STOP USING CHASE VISA, I have been a member since 1986, have a 30k limit on my card. They sent my payment bill out late for December and that cause me to make my first ever late payment. They stopped all my purchases o ... Read More

  • From: Robert
    State: CT
    Posted: 12/26/2008
    Subject: just plain nasty
    Comment: I wonder how supportive Brianna will be when Chase outsources her job to India!

  • From: mj
    State: pa
    Posted: 12/26/2008
    Subject: illegit late charges
    Comment: i was recently solicited by chase to reactivate an old charge card account from 1996 that i hadn't used for a while. i pay my bills in full each month and never had a late charge. i agreed to have the card reactivated an ... Read More

  • From: Eric
    State: CA
    Posted: 12/26/2008
    Subject: Same Problem I am In
    Comment: Same situation. Disabled for one year and Chase Payment Protector has ignored doctor verifications that were written on the forms produced by Payment Protector. I want to sue. I am in if anyone else is. Otherwise I w ... Read More

  • From: Pat
    State: Wisconsin
    Posted: 12/24/2008
    Subject: Chase
    Comment: On 9/29/08 I was offered a balance tranfer by my Chase Visa Credit Card. The balance transfer terms were 0% finance fees until 8/2009, 2% of the balance as payment each month same as I had on this account, and a $199 bal ... Read More

  • From: Debi
    State: MA
    Posted: 12/23/2008
    Subject: never sent me a bill for October =was 3.9 -now is 30% APR
    Comment: I never received a bill 2 times this year for the same card. They also send bills out that are due less than a week after receiving them!! Called to report that I have not got my bill THIS month and they just argue that ... Read More

  • From: Felicia Adams
    State: Maryland
    Posted: 12/22/2008
    Subject: Chase Credit Card
    Comment: I have been a Chase Customer since 2002, and I have always experienced the worst customer service from its customer center. I always paid on time never missed a payment.

    I recently had surgery and have had a lo ... Read More

  • From: William
    State: MS
    Posted: 12/22/2008
    Subject: billing practices
    Comment: I did not receive a statment from chase for June or July of 2008. I had checked my amazon account and I had not been billed. Toward the end of July I received a late notice from chase with a late fee added. This was on ... Read More

  • From: John
    State: OR
    Posted: 12/21/2008
    Subject: $14.95 fee
    Comment: I just found out that I was charged an "EPAY FEE" of $14.95. I paid the bill the day I recieved it - a good 2 weeks before the due date. They said I had requested it to be "posted" that day (not true) and that I had been ... Read More

  • From: John
    State: California
    Posted: 12/18/2008
    Subject: stealth limit decrease
    Comment: Chase/Amazon lowered our limit by $4000. Two months later we're a hundred dollars over the new limit (after never having gone over our limit since starting the account in 2003). We did not receive notification. They w ... Read More

  • From: Steve
    State: Florida
    Posted: 12/16/2008
    Subject: Another person hit with account service fee
    Comment: Like many others here, I signed up for a life of the loan 3.99% balance transfer. I've been paying about 50% more than the minimum payment for a couple of years, and quit using the card for purchases (They way they tier ... Read More

  • From: Helene
    State: New Jersey
    Posted: 12/06/2008
    Subject: Billing
    Comment: I just learned about the new Chase policy of charging a $10 monthly maintenance fee on an account that has a 3.99% rate for the life of the loan as long as payments are made on time. In addition, the most devastating ch ... Read More

  • From: Mike
    State: New York
    Posted: 12/06/2008
    Subject: Chase Credit Card
    Comment: I'm another party ticked off by the new $10/month fee and 2%-5% change. They say that this change only affects 1/2 of 1% of their accounts. Big deal, why don't they just say we are targeting those accounts that have lo ... Read More

  • From: Laura
    State: Colorado
    Posted: 12/05/2008
    Subject: Unethical Chase Credit Card Practices
    Comment: 9 Year customer, no late payments, Received a less than 30 notice of increase from 2% min payment to 5% on ending balance and a $10 service fee regardless of use, $120 a year to have the card, ridiculous. I believe as o ... Read More

  • From: Brian
    State: PA
    Posted: 12/05/2008
    Subject: JOKE $10 service fee
    Comment: Nice right...those bastards get a handout from the government and now want more out of us..the consumer. I have a $7400 balance with a 3.99% for life of the loan and I pay more than the usual. It does suck real bad. T ... Read More

  • From: William
    State: Hawaii
    Posted: 12/01/2008
    Subject: Chase Bank
    Comment: Tori, Chase has just done the same to me. I now must pay $1,000 per month MORE to meet their new 5% minimum payment. I DON'T HAVE the EXTRA $1,000 to hand to a banker.

  • From: Justin
    State: Colorado
    Posted: 11/26/2008
    Subject: No Statements
    Comment: In the past year Chase Visa has not sent me two statements causing me to pay late and thus face doubled interest rates (30%!!!) and fees. I am very meticulous with my statements (I have every single one they ever sent m ... Read More

  • From: Ru
    State: MD
    Posted: 11/16/2008
    Subject: Billing Practices, Payment Protector Scam Fraud, Chase Bank...definitely not a legitimate bank...rather a loan shark company
    Comment: Yall all know about the Payment Protector Plan scam/fraud right..They send you a check for a couple of bucks that you cash and then they slip a PPP policy and monthly charge into you bill..
    well unlike most people ac ... Read More

  • From: Lin
    State: TX
    Posted: 11/14/2008
    Subject: Usury credit charges at CHASE
    Comment: For several months, Chase MasterCard has been charging me 28.49% per month on a balance that I transferred to this card at couple of years ago. This percentage is charged for purchases (I never use this card for purchase ... Read More

  • From: Torri
    State: California
    Posted: 11/13/2008
    Subject: rate hike
    Comment: I have had this credit card for more than 11 years and always paid more than minimum. Just received a notice that minimum is going from 2% to 5% and that a $10 "service" fee will be charged each month whether or not car ... Read More

  • From: Jamie
    State: Washington
    Posted: 11/13/2008
    Subject: Chase credit card
    Comment: I recieved an offer for a chase credit card through amazon.com. (my first credit card) i never recieved a bill. i called frequently to pay my bill in full due to the fact that i never recieved anything in the mail (or e- ... Read More

  • From: MIKE
    State: CT
    Posted: 11/06/2008
    Subject: CHASE AUTO PAY
    Comment: I received a promotional balance transfer option from Chase with zero interest for one year which I accepted.
    I set my account on Auto-Pay for the monthly minimum
    so the account would never be late. The first mon ... Read More

  • From: Steve
    State: FL
    Posted: 11/01/2008
    Subject: No Statement
    Comment: I opened my new account with Chase only to find that I did not get my first monthly statement. After pestering them, they finally sent me a statement by fax and snail mail. Then they transferred money from my checking to ... Read More

  • From: Bonnie
    State: Ky
    Posted: 10/31/2008
    Subject: low APR untill balance paid off.
    Comment: I also transfered a balance for a low rate of 4.99 until balance is paid off, then one month I didn't receive a bill in the mail, by the time I called to find out why I hadn't received my statement, She informed me that ... Read More

  • From: Tina
    State: IL
    Posted: 10/24/2008
    Subject: Chase Bank Awful Service
    Comment: I have been a loyal Chase card member since 2003 and I have always paid my bill in full and on time. On 10/24/08 at 7:03 pm, I spoke with "Adam Rawlings" a supposed supervisor at Chase regarding a late fee of 39.00 that ... Read More

  • From: Rudy
    State: New york
    Posted: 10/24/2008
    Subject: Fraudialnt issues
    Comment: I also took out Chase credit protector. My balance was $8ooo. I became injured and was not able to work. 45 days later I contacted pay protector. My payments stopped for 1 month. I never went back, the 2nd month they sta ... Read More

  • From: Lisa
    State: OK
    Posted: 10/09/2008
    Subject: Better banking
    Comment: I am in total agreement with all the comments. Customer service doe not seem to be a priority with the big banks. (Don't get me started on Bank of America.) I do however have a suggestion on an awesome bank with superb c ... Read More

  • From: Tom
    State: Michigan
    Posted: 10/08/2008
    Subject: Chase Credit - Don't Use Them !!!!!
    Comment: I was sent a promotional offer on a Chase card I held with no balance for 4.99% for the life of the loan. I transfered my home equity loan to that account which was at 7.5%.

    I rec. no bill for a month and then ... Read More

  • From: tee
    State: florida
    Posted: 10/04/2008
    Subject:
    Comment: I was charged a $39.00 late fee and overlimit fee and APR went up to 29.99%. i was never late with my payment and i always paid more than the minnium payment on my account. I was one day late due to my wife admitted into ... Read More

  • From: Donna
    State: Colorado
    Posted: 09/30/2008
    Subject: auto pay failure
    Comment: Signed up for auto-pay with United Mileage Plus Visa (Chase). Paper statements stopped, but the draws were not made. I was charged a late fee and finance charges for 2 months before I was notified of a non-payment. I ... Read More

  • From: Jeanette
    State: PA
    Posted: 09/30/2008
    Subject: Chase overlimit fee
    Comment: Chase charged my account a $39.00 overlimit fee, when it was not over the limit until they added their finance charges and it then went over by $1.88; I'm never late with my payments; I spoke to a customer service repre ... Read More

  • From: liza
    State: MA
    Posted: 09/16/2008
    Subject: chase toys r us rewards card
    Comment: i recently signed up for a toys r us chase card and let me start by saying, this is NOTHING against the "r us" companies!!!! when i signed up, the paperwork i was given explained(long story short)that as part of the rew ... Read More

  • From: Nancy
    State: Colorado
    Posted: 08/27/2008
    Subject: Chase tricks you by changing due date without reasonable warning
    Comment: Due date has always been between the 21st and 23rd. I always pay online days ahead. This month they moved my due date on me to the 16th so I was late when I tried to pay online on the 18th and had a $39 fee. Too bad fo ... Read More

  • From: RC
    State: Texas
    Posted: 08/22/2008
    Subject: Chase Automatic payment yields late fees!
    Comment: I set up Automatic payment with Chase Amazon Visa to pay the minimum payment amount out of my bank account each month on the due date. This made sense to me to avoid late fees.

    But 8 months later when I went on ... Read More

  • From: Deb
    State: CA
    Posted: 08/16/2008
    Subject: JP Morgan Chase
    Comment: I needed to activate my benefit from the Payment Protection Insurance Plan I had paid into, with JP Morgan Chase credit card. This was due to a medical disability from having SURGERY, which ran into an 8 month period. My ... Read More

  • From: Brian
    State: Maryland
    Posted: 08/13/2008
    Subject: changed due date
    Comment: I've now joined the club of those whacked by Chase. We usually pay our cards electronically and have everything scheduled out. Came home from vacation to discover Chase had moved out due date to 5 days earlier than i ... Read More

  • From: Paul H
    State: NY
    Posted: 08/11/2008
    Subject: Amazon Chase
    Comment: Not only did they charge me a late fee on top of a finance charge for a credit card bill I never received I never received the 10% discount on the first order which was the offered incentive for signing up for their card ... Read More

  • From: Patrick M Coady
    State: Californai
    Posted: 08/01/2008
    Subject: Chase Credit Card Ripoff
    Comment: Gee, you must be a Chase employee. If Chase doesn't send me a bill I don't pay. I did not receive my December 2007 bill in the mail. After their $39 late fee and interest rate increase they can go to hell, after a perfec ... Read More

  • From: IZ
    State: Texas
    Posted: 07/24/2008
    Subject: Can't get through last 24 hours
    Comment: Card was declined yesterday for no reason I can think of (I know the last payment got through due to change in balance). The problem is I have been calling since yesterday afternoon and can’t get through. I’ve probably c ... Read More

  • From: Betz
    State: Illinois
    Posted: 07/23/2008
    Subject: $39 late fee
    Comment: Sorry, you just got the wrong person on the line. The same thing happened to me several years ago. I have never paid one penny in interest and always pay the bill the day it is received. However, I received a bill tha ... Read More

  • From: Shawn
    State: WI
    Posted: 07/21/2008
    Subject: Chase customers are liable when the USPS is slow
    Comment: My credit union's bill pay service mailed my payment in full 9 days before the due date. Chase claims they didn't get it until 15 days later. I got assessed a $39 fee + financing charges. I explained the situation to ... Read More

  • From: Linda
    State: Michigan
    Posted: 07/20/2008
    Subject: over credit limit
    Comment: I was called by Chase and informed that I was "over" my credit limit by about $500. and that they expected payment in full now with my minimum payment. I told the woman that I had never heard of that before...a credit ca ... Read More

  • From: Robin
    State: Indiana
    Posted: 07/14/2008
    Subject: Communications
    Comment: Chase (Amazon) never sent me a statement for $191 charges in April. They called in September stateing that I owed late charges now. They finally sent a package of statements from April-September with a letter telling m ... Read More

  • From: Laura
    State: California
    Posted: 07/02/2008
    Subject: response to Joe
    Comment: Yeah, it is strange, and I don't understand it at all, which is why I have such a problem with it. My credit is perfect, but due to a divorce I don't think opening new credit is a good idea for a couple of years until I ... Read More

  • From: Joe
    State: Missouri
    Posted: 07/02/2008
    Subject: Response to Laura--Chase
    Comment: What is strange about your situation is that they came down on you like a ton of bricks when you went over your limit one time by jacking the interest rate sky high. Then they refused to lower it. You now say you are s ... Read More

  • From: Laura
    State: Calfornia
    Posted: 07/02/2008
    Subject: Chase Visa
    Comment: Oops, since we can't edit these, I'll just say that I went over my limit while I was on vacation, not my minimum. Sorry for the confusion there. They've just got me so mad!

  • From: Laura
    State: California
    Posted: 07/02/2008
    Subject: Chase Visa
    Comment: I have had this card since 2004; never a missed payment, never paid less than minumum, not even a late payment; nothing. On vacation (over a year ago now), I went over my minimum. They didn't decline the transaction an ... Read More

  • From: Linda
    State: Michigan
    Posted: 06/30/2008
    Subject: very angry
    Comment: Right now I am so angry! I have been trying to get access to my statements since 8:31pm and right now it is 10:12. Chase creditcard will not give me access. I get unable to process your acct. Error(0).I contacted custome ... Read More

  • From: Ana
    State: Florida
    Posted: 06/30/2008
    Subject:
    Comment: I MISSED ONE PAYMENT BECAUSE I HAD A FAMILY EMERGENCY AND LEFT THE COUNTRY AND CHASE CHARGED ME CLOSE TO $500 IN FEES. I HAD THREE CHASE ACCOUNTS AND NEVER MISSED ONE PAYMENTS. BRIANNA AND EVERYBODY ELSE THAT WORKS FOR ... Read More

  • From: Joe
    State: Missouri
    Posted: 06/08/2008
    Subject: Chase
    Comment: Can we all agree that the last two comments from Bri and brianna are from an individual in the employ of Chase Bank? I think it is an easy call. It's amazing to me how stupid corporations believe the American public a ... Read More

  • From: bri
    State: fl
    Posted: 06/07/2008
    Subject:
    Comment: FOR MOST OF THE PEOPLE WHO COMPLAIN ABOUT THEIR CHASE CARDS SCREWING THEM, TAKE RESPONSIBILTY FOR YOUR OWN ACTIONS. WITH THE COMPLAINTS I READ , LETS GET A REALITY CHECK.
    1. WHEN YOU SIGNED THE APPLICATION, YOU A ... Read More

  • From: brianna
    State: fl
    Posted: 06/07/2008
    Subject:
    Comment: hello, all banks have cut off times. most banks cut off at 1pm est, chase's cut off time is 4pm. the reason this person paid $14.95 is because they did a forced payment. which forces the payment to go on that day aft ... Read More

  • From: frank
    State: florida
    Posted: 06/03/2008
    Subject: chase credit card
    Comment: i so agree with this person, chase also has done the same with me, i was behind and i ask for an extension and some help, well they only raised my rate beyond my control, i called and canceled my card, well they said tha ... Read More

  • From: sharon
    State: missouri
    Posted: 06/02/2008
    Subject: credit card billing
    Comment: I am behind in my chase card account so i ask for a reduced rate .They said well we can give one month but then the bill came and it shows the interest is 30.99 i am so far behind i ask for a hardship consideration as im ... Read More

  • From: Joe
    State: Missouri
    Posted: 06/02/2008
    Subject: reply to James
    Comment: James, if you feel you were cheated, I think reporting Chase to the BBB through their web site is a nice option. It costs you nothing and does have the pot ... Read More

  • From: James
    State: Texas
    Posted: 06/02/2008
    Subject: Chase payment protector plan
    Comment: I recently opened a chase credit card. I choose NOT to join the chase payment protector plan program, believing such programs expensive failures. I was careful not to sign up for the plan. on 5/31/08 I received a Chas ... Read More

  • From: Katelynn Granchelli
    State: New York
    Posted: 05/25/2008
    Subject: My friends had warned me about Chase!
    Comment: My payment is due in 12 months, Chase is not letting me pay them till that day, What the hell is wrong w/ them? They even charged me $39.00 twice for returning my money, and their excuse is that (they don't have one). Th ... Read More

  • From: Joe
    State: MO
    Posted: 05/21/2008
    Subject: two thoughts for Harry
    Comment: Harry, two thoughts. First, file a complaint with the BBB. Secondly, if you feel that Chase's actions amount to a deceptive trade practice, most states ha ... Read More

  • From: Harry
    State: Ohio
    Posted: 05/21/2008
    Subject: Chase Rate Practices
    Comment: I have paid my Chase payment on the 30th of each month for years. In april I paid it on the 29th only to discover that they had changed my billing date to the 26th and then this month it was the 25th !!! Also my interes ... Read More

  • From: Scott
    State: Oklahoma
    Posted: 05/20/2008
    Subject: Chase Protection Plan
    Comment: We paid off our card back in December in full and closed our account. Got an email the other day that stated my new statement was ready to be viewed. Upon checking into this with a Chase rep, they told me that the Prot ... Read More

  • From: Michael
    State: CA
    Posted: 05/19/2008
    Subject: Billing/Fees
    Comment: I just made a payment to Chase online, on the due date of 5/19/08 @4:23p.m. Upon printing my receipt I see a statement that my credit card will be charged $14.95 for "exception payment". HUH??? Upon contacting their over ... Read More

  • From: Glenn
    State: Connecticut
    Posted: 05/01/2008
    Subject: Chase Credit Card Problems
    Comment: I aquired a Chase card on a credit card transfer promotion. I received the first bill on the second month showing the first payment as late and an increase in interest rate. With the transfer fee, it also was over 800% ... Read More

  • From: JP Margan
    State: IL
    Posted: 04/28/2008
    Subject: JP Morgan Chase Bank Credit card
    Comment: On 11-23-07 I by mistake made a payment of $11,857.29 instead of my credit card *********** balance of $1857.29.

    It is 12-10-2007, 10:43 AM CST yet to receive the over payment.

    11-25-07 at 8:17PM CST Ms ... Read More

  • From: Joe
    State: Missouri
    Posted: 03/10/2008
    Subject: Chase interest rate
    Comment: Mike, did you mistype or did Chase really charge you 812.69% on your credit card? The number astounds me.

  • From: Mike
    State: Florida
    Posted: 03/10/2008
    Subject: Accumulated finance charges
    Comment: I purchased a television from an eletronics store in Florida known as Circuit City. The clerk stated that if I open a Chase credit card I would get 0% financing. I received a bill this March 2008 that shows that my 0% p ... Read More

  • From: Kevin
    State: Texas
    Posted: 02/22/2008
    Subject: Chase Credit Card
    Comment: For the last year (2007) the due date for my Chase Amazon Visa has been on the 11th or 12th of each month. In Jan. 2008 I was out of town and unable to retrieve my mail, so I paid my bill online a few days early. Then I ... Read More

  • From: Michelle
    State: New York
    Posted: 02/20/2008
    Subject: Late fee
    Comment: I made a $70 payment at a Chase branch on Saturday, February 16th. My minimum due was $53 due on Sunday, February 17th. I was charged a late fee of $39 and as of February 20th the payment has not been applied to my accou ... Read More

  • From: Trevor
    State: New York
    Posted: 02/09/2008
    Subject: Denied relief for fraudulent charges
    Comment: Chase Credit Cards has refused on two occasions to side with me (the consumer) on two different cases of fraud.

    Occasion #1 was perpetrated at a convenience store where a cashier (possibly with accomplishes di ... Read More

  • From: peter
    State: florida
    Posted: 02/04/2008
    Subject: phone help
    Comment: After many unanswered and incorrectly answered question. From people who speak and understand little English. And have a very limited knowledge of how get the right information. Chase other banks and business's please ... Read More

  • From: mad
    State: california
    Posted: 02/02/2008
    Subject: chase credit cards
    Comment: their collection depts have the computer call every 30 minutes and you answer the phone to be put on hold and then disconnected, then when you call back and explain this to the collection person , they say that is known ... Read More

  • From: Skshrews
    State: MA
    Posted: 12/25/2007
    Subject: Chase Bank Amazon.com Visa
    Comment: I always paid my Chase Amazon Visa on time until November 2007. I was 7 days late. I contacted Chase Visa, paid the amount I was told, including a finance fee. I thought the matter was resolved.
    My next bill in Dec ... Read More

  • From: John
    State: CA
    Posted: 12/15/2007
    Subject: Chase Visa Card ripoff
    Comment: I have many credit cards, always pay on time and in full. Then I received a call from Chase telling me I was overdue. I said I never received a statement and was told I had opted for a paperless online statement, which i ... Read More

  • From: Tim
    State: Ga
    Posted: 12/15/2007
    Subject: Chase Credit Card
    Comment: Add me to list of being ripped off by Chase. Back in September I used a 3.99 APR promo to do a balance transfer. I was going to mail it in, and only called customer service to ask a few questions. Well, I was told by the ... Read More

  • From: lewis
    State: ca
    Posted: 11/21/2007
    Subject: chase billing practices
    Comment: I had all outstanding bills paid then went on vacation for two weeks. when I got home a chase credit card bill was waiting with one day to go before it was late.Go figure.Sent off the check then called chase to find out ... Read More

  • From: Roger
    State: Kansas
    Posted: 11/20/2007
    Subject: Chase hijacked my rate to 28.99%!!!
    Comment: I have held this credit card since 1992. My credit history shows no late payments! Not one! Due to a chronic illness, we had to charge more than usual and have come close to our limits. Then, in April 2007, there was ... Read More

  • From: Su
    State: Georgia
    Posted: 11/16/2007
    Subject: Chase Payment Protection Plan is Scam
    Comment: Read the fine print for payment protection plan.

    I was lured into their payment protection plan few months back. In fact I was told if I cancel this plan within 30 days, I would not be charged any money and stil ... Read More

  • From: Dave
    State: Maine
    Posted: 11/01/2007
    Subject: Chase wrongdoing
    Comment: Incident
    We have a Chase VISA which we\'ve had for a few years. We\'ve never missed a payment on-time date, and pay online, usually. Well, I accidentally missed a payment. Just overwhelmed due to the number of bills ... Read More

  • From: Trish
    State: CA
    Posted: 10/16/2007
    Subject: Chase Credit Cards
    Comment: We were just informed that our rate is going from 7.9% to 22.4% because their annual credit report stated we were close to our limits and the accounts hadn't been established for more than 36 months and our debt went up ... Read More

  • From: Angela
    State: Georgia
    Posted: 10/15/2007
    Subject: Phone calls
    Comment: I have been being hounded day and night for weeks to make a payment on a Chase credit card. The only problem is, it isn't my name, it isn't my card! I have told them repeatedly not to call and each rep says they are ta ... Read More

  • From: paulette
    State: New York
    Posted: 10/06/2007
    Subject: Chase
    Comment: Chase have the worse Customer Care Unit in the world, they are so unprofessional, and disrespectful to their customers they should be reported to the BBB. They charging me 59.99 a month for payment protection plan that ... Read More

  • From: Virginia
    State: California
    Posted: 09/25/2007
    Subject: Chase Manhattan charge card
    Comment: I was not even to person who had applied for the card and my disabled daughter who is in a high risk pregnancy had service papers thrown at her body. I am going to seek legal help. They actually filed this in a court as ... Read More

  • From: Valerie
    State: OH
    Posted: 09/22/2007
    Subject: Chase credit cards
    Comment: After suffering a miscarriage, It was hard enough to try to function normally I tried but I made the mistake of being off on my minimum due payment by $1.00. So now my APR's have been jacked up to the maximum. I wrote ... Read More

  • From: John
    State: Florida
    Posted: 07/30/2007
    Subject: It just makes sense to some people
    Comment: To JOE from MO Maybe it is because we feel the same way about all the whinners out in the world why don't you do the research to see if we are the same person, Then try to call us out.

  • From: Joe
    State: MO
    Posted: 07/19/2007
    Subject: Interesting coincidence
    Comment: It's an interesting coincidence that John and Tommy (one from New York and other from Florida) happened to surf onto this web site on the same day to defend Chase (John) and attack the other posters (Tommy). I'm sure th ... Read More

  • From: tommy
    State: new york
    Posted: 07/19/2007
    Subject: Complain Complain Complain
    Comment: It's always someone elses fault! No one wants to ever hold themselves accountable for their wrong doings. Thats a shame. It business and these companies are doing everything by the book. Does this mean i agree with w ... Read More

  • From: john
    State: Florida
    Posted: 07/19/2007
    Subject: People who complain about credit cards
    Comment: I work for Chase Credit cards. What people comment about how Chase is ripping them off is not the entirely the whole story. Remember there are two sides to every story. Before an APR is raised due to something being repo ... Read More

  • From: Amy Castillo
    State: California
    Posted: 06/15/2007
    Subject: Chase Credit Card
    Comment: Oh my God! no kidding! They are taking advandtage of the consumer big time. I just got done paying my bill on the due date on the internet the 15th before 5pm. they are charging me a late fee of $39 because I didnt make ... Read More

  • From: Lisa
    State: Tx
    Posted: 01/15/2007
    Subject: Chase Manhattan Bank - APR - USURY
    Comment: I would like to hear from anyone that feels they are being ripped off by Chase Bank. They have upped my APR to a whopping 29% and refuse to budge on it! They can clearly see that I have not used my cards, I have not ha ... Read More
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