From: B
State: OH
Posted: 06/24/2009
Subject: Unscrupulous Practices
Comment:
I too recently received notification that my minimum payment will be increasing from 2%-5% effective August 1, 2009. I have been a cardholder with Chase for years, always pay on time (more than minimum), have great credit, etc. I took advantage of the low balance transfer rate for the life of the loan & do not use the card for any other purpose. I contacted the company & explained to them that I did not accept their newly "amended" terms & I also would not be able to manage the payment - that was a complet waste of time. The customer service rep. stated that there was nothing that I/she could do & that I basically had the option of paying off the debt & closing the account or defaulting. Her only solution was a number to a credit counseling agency. How insulting! Shame on you Chase for kicking people when they are down - SHAME ON YOU!!!
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